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BYD T3 Exquisiteness from diligence, sincerity from heart BYD Superior and Sincere Services BYD Superior and Sincere Services Brand, established in 2006, adheres to the service concept of "Exquisiteness from diligence, sincerity from heart" from all after-sales personnel of BYD Auto. iii
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BYD T3 Sun Simiao, a famous doctor in Tang Dynasty, discussed two issues for medical ethics in Virtual of Great Physician: the first is exquisiteness, which requires that doctors shall have exquisite medical skills and must be "knowledgeable and diligent in medicine". The second is sincerity, which requires that doctors shall have noble moral and cultivation with a sincere heart of "empathizing with others". The after-sales personnel of BYD Auto introduce the concept of "Virtual of Great Physician" into after-sale services, and position the BYD Superior and Sincere Services Brand as "professional and sincere". The brand features are as follows: ■ Professional and high-quality ■ Diligent and concentrated ■ Warm and sincere ■ Initiative and caring BYD Superior and Sincere Services believe that exquisite service technology comes from profession and diligence and the sincere service attitude comes from responsibility and concentration. We will always devote to providing high-level after-sales service for BYD Auto customers. iv
